Privacy Policy

Last Updated: January 2024

At Anna Griffin Crafts Store, we value the trust our creative community places in us. Just as we provide premium quality craft materials to bring your artistic visions to life, we are equally committed to protecting your personal information with the highest standards of security and care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store at griffincraftsstore.com.

1. Information We Collect

To provide you with an exceptional crafting shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit card details (processed securely through our payment partners – we do not store complete payment information on our servers)
• Technical Information: IP address, browser type, device information, and browsing patterns
• Order History: Products purchased, preferences, and crafting interests
• Communications: Records of your interactions with our customer service team

2. How We Use Your Information

We use your information to enhance your creative journey with us:

• Process and fulfill your orders for craft supplies
• Provide personalized recommendations based on your crafting interests (scrapbooking, card making, die cutting, etc.)
• Communicate order updates, shipping notifications, and crafting inspiration
• Improve our website functionality and product offerings
• Ensure the security of your transactions and prevent fraud
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your personal information with the same care we apply to our premium craft materials:

• Service Providers: We share necessary information with trusted partners who assist with payment processing, shipping, and website operations under strict confidentiality agreements
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve crafters worldwide (excluding some Asian countries and remote regions), your data may be processed in different jurisdictions with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as the quality of our craft supplies is paramount:

• We implement industry-standard security measures including SSL encryption technology
• Your payment information is processed securely through PCI-compliant payment gateways
• We retain your personal information only as long as necessary to provide our services and comply with legal obligations
• Data is stored on secure servers with restricted access

5. Your Rights and Choices

As a valued member of our crafting community, you have the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal requirements
• Opt-out of marketing communications while retaining essential service messages
• Object to certain processing activities
• Request data portability where applicable

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Like carefully selected craft tools that enhance your creative process, we use cookies and similar technologies to improve your shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Analytical Cookies: Help us understand how crafters interact with our site to improve our offerings
• Preference Cookies: Remember your crafting preferences and shopping cart items
• Marketing Cookies: Show you relevant craft supplies and creative inspiration

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we proudly serve crafters across North America, Europe, Australia, and other regions (with exceptions for some Asian countries and remote areas due to logistical constraints), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Anna Griffin Crafts Store with your creative journey. We’re committed to protecting your privacy while providing the exceptional craft supplies that fuel your imagination.