Term and Conditions

Last Updated: [Current Date]

Welcome to Anna Griffin Crafts Store! These Terms and Conditions govern your use of our website and services. By accessing griffincraftsstore.com and making a purchase, you agree to these terms. Our store is dedicated to serving the creative community with premium craft supplies and exceptional service.

1. Website Usage and Account Registration

1.1 User Eligibility

You must be at least 18 years old to purchase from our store. By using our website, you warrant that you are of legal age and have the authority to enter into binding contracts.

1.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2. Products and Services

2.1 Product Descriptions

We take great care in describing our craft supplies accurately. However, slight variations in color or texture may occur due to monitor settings and natural material characteristics. Our product categories include:

• Albums & Page Protectors
• Card Making Supplies
• Cardstock & Paper
• Craft Boxes & Drawers
• Craft Storage Solutions
• Crafts & Sewing Materials
• Die Cutting Equipment
• Embossing Tools
• Glue Guns and Accessories
• Laminating Supplies
• Glue & Adhesives
• Scrapbooking Materials
• Scrapbooking Kits
• Stamping Supplies
• General Craft Supplies
• Tools & Accessories

2.2 Product Availability

All items are subject to availability. While we strive to maintain adequate stock, high-demand creative supplies may sell out quickly. We reserve the right to limit quantities and discontinue products.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase until we confirm acceptance. We process orders within 1-2 business days after payment confirmation.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are in US dollars. Customers are responsible for any customs duties, taxes, or fees imposed by their local jurisdiction.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options to serve our global creative community:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.2 Shipping Limitations

We ship globally except to certain Asian countries and remote locations. Delivery times may vary due to customs processing and local postal services.

4.3 Order Tracking

You will receive shipping confirmation with tracking information once your order ships. Please monitor your package and contact the carrier with delivery concerns.

5. Returns and Exchanges

5.1 Return Eligibility

We want you to be completely satisfied with your creative supplies. Returns are accepted within 15 days of receipt, provided:

• Items are in original, unused condition
• All packaging is intact
• Original proof of purchase is included
• Items are in resalable condition

5.2 Non-Returnable Items

To ensure quality and safety, we cannot accept returns of:

• Opened adhesives (Glue & Adhesives category)
• Used tools (Tools & Accessories category)
• Opened consumables (glue gun sticks, laminating pouches)
• Personalized or custom-made items
• Opened scrapbooking kits with potentially missing components

5.3 Return Process

Contact customer service at [email protected] within 15 days to initiate returns. Follow the provided return authorization process carefully.

5.4 Refunds and Exchanges

Refunds are issued to original payment methods within specified timeframes. Exchanges are processed after we receive and inspect returned items.

6. Intellectual Property

6.1 Copyright Protection

All content on griffincraftsstore.com, including designs, text, graphics, and logos, is the property of Anna Griffin Crafts Store and protected by copyright laws.

6.2 Appropriate Use

You may use our website for personal shopping and creative inspiration. Commercial use of our content without permission is prohibited.

7. User Responsibilities

7.1 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information
• Use our products for commercial reproduction without permission

7.2 Product Usage

While our supplies enable creativity, you are responsible for:

• Using tools and materials safely and as intended
• Following manufacturer instructions for all equipment
• Supervising children during craft activities
• Proper disposal of materials

8. Liability Limitations

8.1 General Liability

Anna Griffin Crafts Store’s liability is limited to the purchase price of products. We are not liable for indirect, incidental, or consequential damages.

8.2 Product Liability

While we ensure premium quality, we are not liable for:

• Individual creative outcomes using our supplies
• Improper use of tools or materials
• Allergic reactions to materials (users with sensitivities should review product compositions)
• Shipping delays beyond our control

9. Privacy and Data Protection

We respect your privacy and handle personal information according to our Privacy Policy. We use your data only to process orders and enhance your creative shopping experience.

10. Policy Changes

We may update these Terms and Conditions to reflect changes in our practices or legal requirements. Continued use of our website after changes constitutes acceptance of modified terms.

11. Governing Law

These terms are governed by the laws of the United States and the State of New Mexico. Any disputes shall be resolved in courts located in Albuquerque, NM.

Thank you for choosing Anna Griffin Crafts Store. We’re honored to be part of your creative story and committed to providing the quality materials and service your artistry deserves.